Product catalog

Privacy policy

The company pays special attention to the protection of personal data and the security of users of our website. Visitors can browse the catalog, articles, and other sections without providing personal information. By registering or placing an order, you agree to the terms of data processing described in this policy.

Collection and use of data

We collect only the information necessary to:

• process and fulfill orders

• arrange delivery of goods to the specified address

• communicate with customers to clarify order details

• provide updates on new arrivals, promotions, and loyalty programs

All information entered during registration or order placement is stored in a secure database accessible only to authorized employees.

Confidentiality and security

We ensure a high level of personal data protection in accordance with applicable legislation. Information is not shared with third parties, except in cases where it is required for delivery services or payment processing through certified payment systems.

Each registered customer receives a personal account, where they can edit, update, or delete their personal data at any time.

User rights

Customers have the right to:

• edit and update their personal information

• request the deletion of their account

• unsubscribe from newsletters

• contact our technical support team with security-related questions

Data storage

Personal data is stored on secure servers and used exclusively for order fulfillment and customer service. Data is retained until deleted by the user or upon official request.

Cookies and analytics

The website uses cookies to improve user experience, personalize the interface, and analyze traffic. Cookies do not contain personal information and are not transferred to third parties. You can disable cookies in your browser settings, but this may affect the correct operation of some site functions.

Email notifications

The email address provided during registration may be used to send order confirmations, newsletters, and updates about promotions. You can unsubscribe from marketing emails at any time via the link in the message or by contacting our support team.

Data sharing with third parties

Your information may be shared only with partners that handle delivery services and payment processing. Data is not sold or provided to third parties for commercial purposes without customer consent.

Payments and security

All transactions are carried out through secure payment gateways with encryption technologies. The store does not receive or store customers’ bank card details. More about payment and delivery.

Intellectual property

All content, including texts, images, and materials on this website, is the property of the online store. Use of materials without prior written consent from the administration is prohibited.

Policy updates

The company reserves the right to update this Privacy Policy. The current version is always available on the website. We recommend reviewing this section periodically to stay informed about the latest terms.

Contacts

If you have questions related to data protection or order processing, please contact us at mysoapoptom@gmail.com or via the Contacts page.

By working with us you can be confident in the safety and confidentiality of your data. We supply ingredients for cosmetics, soap making, candles, aromatherapy, and other industries, providing delivery across Ukraine and worldwide, while ensuring reliable data protection at every stage of cooperation.